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Shipping & Delivery

We support global buyers with secure packing, consolidated shipments, and export-ready documentation for exterior automotive parts. The details below explain how shipping is normally arranged.

Shipping Regions

We work with buyers in North America, Europe, the Middle East, Southeast Asia, Africa, Australia, South America, and other regions. Available routes depend on product size, destination, and forwarder capacity.

Shipping Methods & Costs

MethodBest ForCost Basis
Express courierSmall samples and urgent accessoriesQuoted by weight and destination
Air freightMedium-size urgent ordersQuoted by chargeable weight
Sea freightBody kits, bumpers, mixed wholesale ordersQuoted by volume, port, and shipment terms
Buyer forwarder pickupBuyers with existing logistics partnersBuyer coordinates freight after pickup

Typical Lead Times

StepTypical TimingNotes
Fitment confirmation1-2 business daysFaster when full vehicle details are provided
Order preparation2-7 business daysDepends on stock, packing, and inspection
Express or air delivery3-10 business daysVaries by destination and customs
Sea freightUsually several weeksTransit time depends on port and sailing schedule

Order Processing

  • We confirm vehicle fitment and product details before finalizing the order.
  • Goods are checked, photographed when needed, and packed according to product size and fragility.
  • Bulky or fragile parts may require reinforced cartons, palletizing, or wooden crate support.
  • Custom, painted, or special-order products require additional preparation time.

Tracking & Documents

After shipment, we provide tracking details, forwarder contact, or bill-of-lading information depending on the logistics method. Export shipments can include commercial invoice, packing list, and other agreed documents.

Receiving Checklist

  1. Check the number of cartons or pallets before signing.
  2. Inspect the outer packaging for major damage, deformation, or water marks.
  3. Take photos before opening if the packaging looks damaged.
  4. Report missing or damaged items as soon as possible with photos and order details.

Shipment Issues

  • Lost shipment: We coordinate with the logistics provider and discuss replacement, credit, or refund after confirmation.
  • Damaged shipment: Please provide packaging and product photos immediately so we can review the case with the carrier.
  • Delayed shipment: We follow up with the forwarder and share updated tracking information when available.

For after-sales handling, please also review the Returns & Refunds page.

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