What vehicle information should I send?
Year, make, model and trim, the market the car was built for, the VIN or chassis reference if you have it, the axle you are working on, photos of the parts on the car now, and any OE or reference number. Brakes also need wheel and disc details; for lights, tell us LHD or RHD and send a photo of the connector.
What is required for a brake caliper or big brake kit quote?
The vehicle, VIN or chassis reference, front or rear, the caliper and disc size on the car now, wheel size and the clearance you have, quantity, colour, logo and destination.
Does wheel size alone confirm caliper clearance?
No. Spoke shape, offset, the inner barrel of the wheel, disc size and bracket position all change the answer. If it is tight, we ask for a template, a measurement or clear photos before we confirm anything.
Can fitment be confirmed from a product photo alone?
Not on its own. Two cars that look the same can use different brackets, bumpers, lamps or connectors, and regional versions differ too. Photos work when they come with the full vehicle details.
How long does custom colour or logo finishing take?
3–5 business days once payment, artwork, colour and specifications are confirmed. Bigger quantities, special finishes and holiday periods take longer.
Can wholesale buyers mix different products?
Yes, and most wholesale orders do. Put each vehicle, SKU or part number on its own line with quantity, finish, packing notes and destination. We confirm the carton marking in writing before packing, so nothing gets decided at the container.
Can packing, labels, or buyer branding be customized?
It depends on the product, the quantity and the packing method. Tell us what you need — neutral packing, labels, carton marks, your logo — and it is confirmed in writing for that order before production and packing.
Which shipping methods are available?
From Guangzhou by express courier, air freight or sea freight, or through a forwarder you nominate. Which one makes sense depends on size, weight, quantity, destination and how fast you need it.
Which export documents can be provided?
Normally a commercial invoice, packing list, carton count, dimensions, and gross or net weight. Extra paperwork depends on the country, so tell us the destination and port before you pay and we confirm what is needed and who issues it.
Does the quotation include duties and taxes?
Only the charges listed on the quotation are included. Import duty, VAT or GST, brokerage, inspection, storage, port charges and local delivery sit on the buyer side.
What is the warranty period?
Calipers, discs, the brake components we supply, and caliper paint or finish carry a 5-year limited warranty against verified manufacturing or material defects. It runs from the documented delivery date, or from the agreed handoff date if your own forwarder collects. Exterior and lighting parts differ by product — ask and we confirm in writing.
When should delivery problems be reported?
Visible transit damage within 48 hours of delivery. Wrong or missing items within 3 calendar days. A fitment or quality problem you can see before installing, within 7 calendar days.
Can custom or installed products be returned?
Custom, installed, painted, wired, programmed, cut, drilled or modified parts are not routine returns, so talk to us first — what we can do depends on the evidence, the condition, where it is going and local law. For a standard item you have not touched, tell us within 14 calendar days of delivery and before the return shipment leaves.
How quickly is an approved refund issued?
We normally start an approved refund within 1–3 business days of approving it. Your bank or payment provider may take another 5–10 business days to show it.
Who should install brake products?
A qualified technician. Someone has to check orientation, brackets, hoses, torque, fluid, bleeding and wheel clearance before the car goes back on the road.
Are products road legal in every country?
We cannot claim that for every country. Certification, beam pattern, markings, import rules and road-use requirements change by part and by market. Tell us where the car is registered and ask for the documents before you pay.
Are body kits and bumpers supplied painted?
It varies. Many body parts ship unpainted or in primer and need trial fitting, prep and paint locally. The material and finish for your order are stated on the quotation.
What should be confirmed for headlights or taillights?
Year and trim, which market the car is from, left or right side, LHD or RHD, the connector, any modules, and whether the car needs coding or programming.
Do exterior parts always install without adjustment?
Not always. Aftermarket body parts often need trial fitting, alignment, surface prep, drilling, trimming or bonding. If something is visibly wrong, stop and tell us before you cut or paint.
What is your MOQ for brake kits?
One set — a caliper set, or a front or rear kit. Larger programmes are quoted line by line, so every vehicle, SKU, finish and quantity appears on its own row, and a mixed shipment can still be checked carton by carton.
What payment terms do you accept?
30% deposit to start production, balance before shipment. The written quotation states the amount, the currency and the payment channels we accept, so the route is agreed before the deposit moves.
Can I order a sample before a bulk order?
Yes — one set is the MOQ, so a single fitment can be ordered on its own before a bigger programme. Colour and logo work adds 3–5 business days after the artwork, colour and specification are confirmed.
Which finishes can I order?
Eight colours as standard, plus logo work on the caliper or the centre ring. If you need a shade or a marking we have not run before, send the reference and we confirm what is possible on the quotation.
How fast can replacement pads or discs be produced?
They are made to order, so the quotation gives a lead time per item instead of a stock count. Send the original order reference and the pads, discs, hoses or seals you need, and they are built to the configuration on that record.
Can you hand the goods to my own forwarder?
Yes. The shipment goes to your forwarder with the packing list and carton data, and the handoff date is written down. That is the date the 5-year limited brake warranty runs from.