Frequently Asked Questions

Send year, make, model, trim, market or country version, VIN or chassis reference where available, installation position, current-part photos, and any OE or reference number. Brake inquiries also need wheel and disc information; lighting may require LHD or RHD and connector photos.

Usually not. Similar-looking vehicles can use different brackets, bumpers, lamps, connectors, wheel clearance, or regional specifications. Photos are useful when combined with complete vehicle and part information.

No worldwide claim can be made. Certification, beam pattern, marking, import, and road-use requirements vary by SKU and market. Ask for the documents needed in your destination before payment.

Provide the vehicle, VIN or chassis reference, front or rear position, current caliper, disc diameter and thickness, wheel size and clearance, quantity, color, logo, and destination.

No. Wheel spoke shape, offset, inner barrel, disc size, bracket position, and actual clearance matter. A template, measurements, or clear wheel and brake photos may be required.

Brake products should be inspected and installed by a qualified professional who can confirm orientation, brackets, hoses, torque, fluid, bleeding, wheel clearance, and safe operation before road use.

Finish varies by product. Many body parts are supplied unpainted or in primer and require local trial fitting, preparation, adjustment, and painting. The exact material and finish must be confirmed in the quotation.

Confirm vehicle year and trim, market version, left or right, LHD or RHD where relevant, connector, modules, beam requirements, and whether coding or programming is needed.

No. Aftermarket body products may require professional trial fitting, alignment, surface preparation, drilling, trimming, bonding, or painting. Stop and report visible issues before irreversible work.

Standard custom color and logo finishing normally takes 3–5 business days after payment, artwork, color, and product specifications are confirmed. Larger quantities, special finishes, production availability, and holidays may require more time.

Mixed-SKU orders can be discussed for distributors, workshops, dealers, and e-commerce sellers. List each vehicle, SKU or reference, quantity, finish, packing, and destination separately for accurate checking.

Availability depends on the product, quantity, and packing method. Any neutral packing, labels, carton marks, logo, or buyer-branding requirement must be confirmed in writing for the specific order before production and packing.

Orders can ship from Guangzhou by express courier, air freight, sea freight, or a buyer-nominated forwarder. Route and Incoterm depend on product size, weight, quantity, destination, and urgency.

Only charges expressly listed in the quotation are included. Import duty, VAT or GST, brokerage, inspection, storage, remote-area, port, and local delivery costs may remain the buyer responsibility.

Commercial invoice, packing list, carton count, dimensions, and gross or net weight where available can normally be prepared. Request destination-specific documents before payment so availability can be confirmed.

Brake calipers, brake discs, supplied brake components or accessories, and caliper paint or finish have a 12-month limited warranty from the documented delivery date, or the agreed buyer-forwarder handoff date. Exterior and lighting warranty is product-specific and must be confirmed in writing.

Report visible transit damage within 48 hours of delivery, wrong or missing goods within 3 calendar days of delivery, and visible pre-installation fitment or quality issues within 7 calendar days of delivery.

Custom, installed, painted, wired, programmed, cut, drilled, modified, or used products are not simple convenience-return items. Contact us before any return; eligibility and remedy depend on evidence, condition, buyer type, destination, and applicable law.

SteedLuxParts normally initiates an approved refund within 1–3 business days after the refund is approved. An additional 5–10 business days may be required by the bank or payment provider.