Terms & Conditions

1. Scope of supply

These terms apply to quotations, sample requests, wholesale purchases, repeat orders, and support cases handled through steedluxparts for headlight assemblies, lighting-related replacement parts, brake calipers, and related brake-part sourcing.

If both parties sign a separate supply agreement, distributor agreement, or project-specific contract, that written agreement takes priority where it conflicts with this page.

2. Quotations and fitment confirmation

All quotations depend on the buyer providing accurate vehicle and product-identification information. That may include year, trim, market version, OE number, VIN support data, original part photos, lamp type, or brake setup details.

A quotation is only as accurate as the supplied input. If the buyer omits a critical version difference, the order may need to be corrected before dispatch or may become a claim issue after delivery.

• For headlights, version-sensitive details can include halogen, HID, LED, adaptive functions, LHD or RHD beam pattern, and connector or module-transfer requirements.
• For brake parts, version-sensitive details can include front or rear position, left or right side, bracket type, rotor size, piston count, and hardware expectations.
• Photos and OE references are review tools, not a substitute for complete buying information.

3. Orders, deposits, and order locking

An order is treated as confirmed only after written approval and any agreed deposit or payment requirement is met. Production, reservation, or packing should not be assumed to begin before that point.

Before the order is locked, both parties should have a written understanding of product version, quantity, included items, packing method, freight plan, and any destination-specific document expectations.

4. Shipping, customs, and transfer of risk

Shipping method, route, and handoff point are agreed during the order process. Transit timing is always an estimate because carrier performance, customs checks, route congestion, and destination handling are not fully controlled by the seller.

Unless otherwise agreed in writing, destination-side duties, taxes, brokerage, and local compliance obligations remain the buyer responsibility.

• Mixed shipments may be split across cartons or pallets under the same order reference.
• Fragile lighting cargo should be inspected immediately on arrival.
• If the buyer uses a nominated forwarder, warehouse, or local consolidation point, responsibility follows the agreed handoff terms.

5. Claims, returns, and remedies

Claims must be reported with enough evidence to identify the item and the problem. Order reference, labels, arrival photos, and a clear explanation are part of a usable claim record.

Cross-border B2B orders do not create an automatic right to local-style convenience returns. Replacement, commercial credit, support, partial refund review, or return instruction depend on the verified cause and the practical cost of reverse logistics.

• Issues reported only after installation, repainting, rewiring, or modification may have limited remedy options.
• Short-term moisture haze and confirmed water ingress are not automatically treated as the same issue and may need different review.
• Brake-part claims require especially clear evidence because installation use can quickly change product condition.

6. Road-use compliance and liability limits

The buyer is responsible for checking local road-use, beam-pattern, certification, labeling, and resale compliance requirements in the destination market before final purchase and installation.

steedluxparts is responsible for supplying goods in line with the confirmed written order record. Liability is limited to the direct value of the affected goods unless mandatory law requires otherwise.