Last updated: May 2026
A privacy policy written for inquiry-heavy B2B auto parts sourcing
This page explains what information steedluxparts collects when buyers submit RFQs, create accounts, place orders, or ask for support, and how that information is used across fitment review, quoting, shipping, and after-sales handling.
Inquiry data only
We collect only the contact, company, market, and vehicle details needed to reply, quote, and support your order.
No marketing resale
Customer information is not sold, rented, or traded to advertisers or third-party marketing networks.
Operational sharing only
Data is shared only where shipping, customs, payment processing, or legal compliance requires it.
1. What we collect and why
When you contact us through this website, email, or WhatsApp, we collect the information you choose to send, such as name, email address, phone or WhatsApp number, company name, country, and vehicle or product details.
We use that information only to respond to your inquiry, prepare quotations, confirm fitment, discuss shipping, process orders, and support after-sales communication. We do not collect extra personal data that is unrelated to those business purposes.
If you create an account, we also store the profile details you provide, such as billing and shipping addresses, company identity information, and order history so you can reference prior quotations, purchases, and delivery records.
- Inquiry forms may include vehicle details, OE numbers, photos, and destination-market notes to help reduce wrong-part risk.
- Checkout and account records may include order values, addresses, tax details, and transaction references required for normal B2B order handling.
- Functional cookies are used to maintain login state, cart contents, and basic store operation.
3. How long we keep information
Inquiry records may be retained so we can reference earlier fitment, pricing, and order discussions when buyers return for repeat sourcing. That is especially important in B2B auto parts trade where orders often repeat across long timelines.
Order, invoice, shipping, and account records may also be retained for the period required by tax, customs, accounting, fraud-prevention, and operational obligations.
| Record type | Why it may be retained |
|---|---|
| Inquiry and quote history | To support repeat orders, fitment follow-up, and technical clarification. |
| Account and order records | To maintain customer access, transaction reference, and commercial history. |
| Tax and customs documents | To satisfy legal and accounting retention requirements. |
4. Your privacy rights
Subject to applicable law, you may ask us to provide a copy of the personal data we hold about you, correct inaccurate information, or delete data that is no longer required for legitimate legal or commercial purposes.
If you want to make a privacy request, contact us using the details on the Contact Us page. We may need to verify your identity before releasing, changing, or removing personal data.
- Access the personal information linked to your inquiries or account.
- Correct contact, company, or shipping details that are inaccurate or outdated.
- Request deletion where no overriding tax, customs, fraud-prevention, or contractual duty requires continued retention.
5. Storage, transfers, and security
Our website uses HTTPS to protect data in transit. Store and account data may be processed across borders where hosting, payment processing, and logistics operations require it.
While no website can promise absolute security, we take reasonable steps to protect business and customer data from unauthorized access, misuse, or disclosure.
- Administrative access is limited to authorized personnel handling sales, support, operations, or compliance tasks.
- Cross-border data transfer may occur when you contact us or place orders from outside the country where the site is hosted.
- If our privacy practices materially change, this page will be updated and the revision date will be refreshed.
6. Contact about privacy requests
If you want to request access, correction, or deletion of personal information, contact us before submitting duplicate forms so the request can be reviewed in one place.