Privacy Policy

1. What we collect and why

When you contact us through this website, email, WhatsApp, Telegram, or another business channel, we collect the information you choose to send so we can respond to your inquiry, prepare a quotation, confirm fitment, discuss shipping, and support after-sales communication.

For custom brake caliper orders, inquiry data may include vehicle model, VIN or chassis number, wheel size, front and rear caliper notes, brake disc size, brake disc style, caliper color, center ring, caliper logo request, name, phone number, postal code, and delivery address.

If you create an account or place an order, we may also store billing and shipping addresses, company identity information, order history, transaction references, and support records needed for normal B2B order handling.

• Vehicle and brake setup details help reduce wrong-part and wrong-finish risk.
• Contact and delivery details are used to reply, quote, ship, and handle order communication.
• Functional cookies may be used to maintain login state, cart contents, checkout, and basic store operation.

2. Vehicle photos, installation photos, and claim evidence

You may send photos of the wheel, brake area, caliper position, brake disc, product label, carton, inner packing, damage area, or installation detail. We use those photos to understand fitment, customization, shipment, and after-sales questions.

Do not send unrelated personal documents or sensitive information unless we specifically request it for order, customs, payment, or legal verification. If a photo contains visible personal information that is not needed, crop or cover it before sending.

• Fitment photos may be kept with the inquiry or order record for repeat-order support.
• Claim photos may be shared internally with sales, packing, warehouse, logistics, or support staff who need them to review the case.
• Photos are not used for unrelated advertising without separate permission.

3. How we use your information

We use inquiry and order information to answer questions, prepare quotes, confirm product details, check custom finish requirements, arrange packing and shipping, keep support records, prevent fraud, and meet tax, customs, accounting, or legal obligations.

We may also use order history and previous inquiry records to make repeat purchases easier, especially when a buyer returns for the same vehicle platform, caliper color, logo, or shipping destination.

4. Cookie preferences, analytics, and advertising

Essential cookies are used for security, cart, checkout, account access, saved products, language preferences, and the storage of your cookie choice. These functions remain available when optional cookies are rejected.

Analytics and advertising storage are denied by default through Google Consent Mode v2. Google Analytics measurement and Google Ads advertising or remarketing storage are enabled only after you accept the relevant optional category.

You can reject optional cookies, accept them, choose analytics and advertising separately, or use the Cookie Preferences link in the footer later. Withdrawing consent does not invalidate processing that occurred before the preference was changed.

• Analytics helps us understand page use and storefront performance.
• Advertising consent allows Google Ads measurement and remarketing signals.
• Optional consent choices are stored for up to 180 days unless you clear browser data or change the setting.

5. Who receives your data

We do not sell, rent, trade, or share personal information for third-party advertising or unrelated marketing purposes.

Data may be shared with operational partners only when required to complete the service you requested. That usually includes delivery partners, customs-facing logistics providers, payment processors, hosting providers, and professional advisers where legally necessary.

• Shipping partners may receive delivery name, address, phone number, carton details, and customs-facing commercial information.
• Payment processors may receive transaction value and order references, but we do not store full card details on this site.
• We may disclose data where a valid legal request requires it, unless we are prohibited from notifying you.

6. How long we keep information

Inquiry records may be retained so we can reference earlier fitment, custom finish, pricing, shipping, and support discussions when buyers return for repeat sourcing. That is especially important in B2B auto parts trade where orders often repeat across long timelines.

Order, invoice, shipping, customs, account, and payment records may be retained for the period required by tax, accounting, customs, fraud-prevention, contractual, and operational obligations.

7. Your rights, storage, and security

Subject to applicable law, you may ask us to provide a copy of the personal data we hold about you, correct inaccurate information, or delete data that is no longer required for legitimate legal or commercial purposes.

Our website uses HTTPS to protect data in transit. Store and account data may be processed across borders where hosting, payment processing, support, and logistics operations require it. While no website can promise absolute security, we take reasonable steps to limit unauthorized access, misuse, or disclosure.

• Administrative access is limited to authorized personnel handling sales, support, operations, or compliance tasks.
• Cross-border data transfer may occur when you contact us or place orders from outside the country where the site is hosted.
• If our privacy practices materially change, this page will be updated and the revision date will be refreshed.