Welcome to the Help Center. We have grouped the questions buyers ask most often so you can quickly check product fitment, order steps, shipping, returns, and account support. If you still need help, please contact us.
Products & Fitment
A: Send us the vehicle brand, model, production year, trim, market version, and clear photos of the current front or rear bumper area. If you have an OE number or reference product photo, include it as well. Our team checks fitment before quoting.
A: No. Body kits, bumpers, grilles, headlights, side steps, and carbon fiber parts are vehicle-specific. Facelift versions, regional specifications, and trim packages can all affect fitment.
A: MOQ depends on the product type and packing method. Some sample orders can start from 1 piece, while bulk orders qualify for tiered pricing. Product cards and quotes will show the applicable quantity break.
A: Most body parts ship unpainted or in primer finish because color matching is best completed locally with the vehicle present. Carbon fiber parts usually ship with a clear coat finish unless stated otherwise.
Quotes & Orders
A: Use the inquiry form, product page, or contact page. Please include product links or photos, vehicle details, quantity, destination country, and preferred shipping method. Complete information helps us quote faster.
A: Yes. B2B buyers often combine body kits, headlights, grilles, spoilers, side steps, and accessories in one consolidated shipment to reduce freight cost.
Payment & Invoices
A: Payment options depend on order size and buyer profile. Common options include bank transfer and other agreed B2B payment methods. Long-term buyers may request account terms after review.
A: Yes. We can provide a commercial invoice, packing list, and other export documents required for the confirmed shipment terms.
Shipping & Delivery
A: Lead time depends on product availability, packing requirements, and shipping method. Express courier is fastest for small orders, while sea freight is usually best for bulky body parts and wholesale shipments. See Shipping & Delivery for details.
A: Once the order ships, we provide the tracking number, forwarder details, or shipping document reference depending on the logistics method.
Returns & After-Sales
A: Contact us immediately with the order number, packaging photos, product photos, and a clear description of the issue. We will review the case and arrange replacement, credit, or another agreed solution when the issue is confirmed.
A: Some accessories include basic installation notes. Large exterior parts usually require professional body-shop installation, painting, alignment, and sometimes minor adjustment.
Business Accounts
A: Importers, distributors, tuning shops, body shops, online sellers, and repair businesses can contact us for wholesale pricing, product recommendations, and sourcing support.
A: Please share your company type, target market, product categories of interest, expected order volume, and destination country. This helps us recommend suitable products and shipping plans.
Still need help? Visit the Contact Us page and our team will assist you directly.